MyCASA Privacy Policy

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1. Information We Collect

We collect personal information that you provide to us when you schedule an appointment, request services, or communicate with us. This may include:

• Contact Information: Name, phone number, email address

• Vehicle Information: Make, model, year, VIN (Vehicle Identification Number), and service history

• Payment Information: Credit card or payment details, billing address (processed securely via third-party payment processors)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our automotive services

• To communicate with you about appointments, promotions, and updates related to our services

• To process payments for services rendered

• To comply with legal obligations or respond to lawful requests 

3. How We Protect Your Information

We take reasonable measures to protect your personal information, including using secure payment processing systems and safeguarding your data from unauthorized access, disclosure, or alteration. However, no method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with:

• Service Providers: Trusted third parties who assist us in running our business (e.g., payment processors, suppliers, etc.)

• Legal Requirements: If required by law or to protect our rights, we may disclose your information to authorities or other entities.

5. Your Rights

You have the right to:

• Access and request a copy of the personal information we hold about you

• Correct or update your personal information

• Request that we delete your personal information, subject to certain conditions

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or our business practices.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at inquiry.mycasa@gmail.com

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